For all your Trax support issues

Client Service Management operating hours


Monday to Friday - 08:00 to 18:00

Saturday and Sunday - No support (unless pre-arranged with the Client Service Management team or if a major outage occurs)


Client Service Management general enquiries


Tel: +44 (0)20 3655 3440

Email: support@traxmarkets.com


Support issues


Tel: +44 (0)20 3655 3440

Email: support@traxmarkets.com